As an Account Executive, you will be responsible for managing and overseeing a portfolio of 5–20 client accounts across various industries. You will serve as the main point of contact between clients and Online Optimism’s coordinators, strategists, designers, developers, and directors who do the marketing and design work for those clients. You will work closely with our clients, providing strategic guidance and ensuring the successful implementation of digital marketing campaigns and completion of creative projects. This is a fast-paced role that requires strong organizational skills, excellent communication abilities, and a deep understanding of digital marketing strategies.
We offer a hybrid work environment where you can choose to work in-office at our headquarters in New Orleans, or at home every day. Please note that this specific role will require:
Physically living and working in the Greater New Orleans area.
Up to eight times / month visits to physical locations in New Orleans accompany our content production team.
What You’ll Be Doing:
60% client communication and coordination to help our team achieve clients’ goals.
20% onboarding and offboarding clients in coordination with Online Optimism’s Growth team.
15% reporting on clients’ campaigns and communicating our teams’ progress throughout campaigns.
5% Always optimizing, providing ideas & suggestions to improve our processes and results.
To be considered, you must apply from our website.
Timeline
This job was posted on March 20th, 2025. We will close the application at midnight on Sunday, March 30th. We will conduct interviews in April, and have a final decision to everyone by April 30th, 2025.
WHO ARE WE LOOKING FOR?
If you’re looking for a place to grow where your work (and you) will be appreciated and rewarded, you’ll find a home at Online Optimism.
You must have at least:
1-4 years of creative agency experience.
Proven experience as an Account Executive in a digital marketing agency, handling multiple client accounts simultaneously.
Knowledge of a wide variety of digital marketing tactics, including but not limited to social media, SEO, Google Ads, and content marketing.
Strong communication skills and a love for talking to people.
Excellent written and verbal communication skills, with the ability to craft compelling and persuasive content.
In addition, the strongest candidates will have:
Analytical experience with Google Analytics or a similar platform.
Digital marketing certifications or a degree in marketing.
Knowledge of web design/WordPress.
Portfolio showcasing previous digital marketing campaigns and content creation work.
What’s It Like to Be an Optimist?
As a full-time employee, you’ll receive all the benefits that a career at Online Optimism gets you. They’re fully detailed on our Careers page, but an overview is below:
Base annual salary paid weekly. This position’s base salary will be $54,000.
29 paid days off per year: 15 days paid vacation + 14 holidays, including Thanksgiving, Black Friday, Christmas Eve, Juneteenth, Mardi Gras, Lundi Gras, and more.
Unlimited sick time for your physical and mental health.
3 levels of Health Insurance for employees and dependents, 50% covered by Online Optimism—no matter which plan you choose.
Short term disability for 16 weeks.
Dental Insurance for you and dependents, 50% covered by Online Optimism.
Vision and Life Insurance, 100% covered by Online Optimism.
Summer Fridays (which, at our agency, are 4 extra half-days you get over the summer).
Simple IRA retirement plan, with 3% matching from Online Optimism.
All employees receive raises at least annually, and our high-performers have earned raises two to three times a year in the past.
All employees receive holiday bonuses. The amount depends on our company’s success throughout the year.
Participation in our twist on a 200% corporate match with our Donate, Elevate Program.
Casual dress code.
Endless office snacks. We’re not just talking about fun-size candy bars, either. Kombucha, lox, Red Bull, Clif Bars, organic fruit freezer pops, guacamole…if it’s available at Costco, we’ll get it for you.
Gifts for everyone on a new client account, or website launch.
We offer free web hosting to any Optimist.
Eligibility for commissions on referrals.
Top of the line computers to work on.
Our office hours are 9-5, Monday – Friday. You will be able to have flexible work hours including 8-4, and 10 – 6.
We cover the cost of any networking groups or events related to your career or skills that you want to work on.
A half-day during your birthday week
We have an in-place policy that we don’t require employees to check their email while outside the office. We believe strongly in maintaining a work/life balance.
After your first 12 months of employment, you’re eligible for paid maternity or parental (adoptive) leave every twelve months, rolling. Paid is 100% your base salary. It is sixteen weeks paid maternity leave, and eight weeks of paid leave for adoptions/paternity.
In your third year of employment, we’ll send you to a conference related to your field of study within the U.S., all expenses paid.
After 5 years of employment at Online Optimism, we extend your PTO from 15 days to 20.
After 10 years of employment at Online Optimism, we’ll provide you with an additional 3 week sabbatical.
Lack of non-compete.
Lastly, we’re very confident that everyone who receives one of our offers is going to be a great fit at Online Optimism. If, however, you don’t think it is after 60 days, no problem, we’ll offer you a buyout package. This means that we’ll offboard you over the next week (with insurance til the end of the current month), pay you a $2,000 severance package (after receiving our equipment back,) and wish you the best in your career somewhere else.
Again, to be considered, you must apply from our website.